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Privacy Policy

1. Introduction

Silver Relief Supply Inc ("the Company," "we," "our," or "us") is dedicated to protecting your privacy and securing the personal information you share via our website, silverreliefsupplyinc.com, and our services. This Privacy Policy outlines how we collect, use, maintain, protect, and disclose information gathered from our users. By accessing or using our website, you agree to the terms described in this Privacy Policy document.

2. Information We Collect

Personal Data: We may collect personally identifiable information that you provide to us voluntarily, including:

  • Full Name, Email Address, Telephone Number, Mailing Address, Prescription inquiries, Customer service requests, Information submitted through online forms, and SMS registration information.

You may provide this information when you:

  • Contact us through our website, request information about products or services, complete an online form, register for SMS alerts, request customer support, or participate in our promotions.

Automatically Collected Data: When you visit our website, we may automatically collect certain data, including:

  • IP Address, Browser Type, Device Information, Operating System, Access Times, Pages Viewed, and Referring URLs.

Mobile Device Information: If you access our website from a mobile device, we may collect:

  • Device Model, Device Manufacturer, Mobile Operating System, Mobile Browser Details, and General Location Data.

This information is used strictly to improve website performance, security, and the user experience.

3. How We Use Your Information

We may use collected information to:

  • Provide and maintain our services; respond to inquiries and customer support requests; process product or service requests; improve website functionality; send service-related communications; deliver requested information; monitor website performance and security; prevent fraud or unauthorized activities; and comply with all applicable legal obligations.
4. Mobile Privacy Information

We Do Not Sell Your Information: Silver Relief Supply Inc does not sell, rent, lease, or trade personal information collected through our website, mobile devices, or our SMS services.

Information collected from mobile devices is used solely to:

  • Improve website functionality, provide responsive mobile experiences, enhance site security, analyze usage trends, and deliver your requested services.

Any location-related information is used only to improve service delivery and is never shared with third parties for advertising or marketing purposes.

5. SMS Registration Data

When you voluntarily provide your mobile phone number and consent to receive SMS communications from Silver Relief Supply Inc, we may collect:

  • Mobile Phone Number, Carrier Information, Message Delivery Data, SMS Consent Records, Message Interaction Data, and Opt-In/Opt-Out History.

This information is used solely for:

  • Delivering SMS communications, managing notifications, maintaining consent records, troubleshooting delivery issues, providing support, and administering SMS campaigns.

SMS registration data is treated as confidential and protected under this Privacy Policy.

SMS Consent Protection: SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

6. Data Sharing and Transfers

Silver Relief Supply Inc does not sell, trade, rent, or transfer personal information to outside organizations for marketing purposes. We maintain strict administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, or misuse. Personal information will not be transferred as part of a business sale or merger without providing the legally required notice and necessary privacy protections.

7. SMS Opt-Out

You may opt out of SMS communications at any time. To stop receiving text messages:

  • Reply STOP to any SMS message or contact our customer support team.

After opting out, you may receive a final confirmation message regarding your removal from future SMS communications. Opting out of SMS messages does not affect other communication methods unless requested separately.

8. Legal Compliance Disclosures

We may disclose personal information only when required by law or when we reasonably believe disclosure is necessary to:

  • Comply with legal obligations, respond to lawful requests from government authorities, protect our legal rights, prevent fraud or illegal activities, and protect the safety of our public users.

Any disclosure will be limited to the minimum information necessary to satisfy the applicable legal requirement.

9. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information. These security measures may include:

  • Secure Socket Layer (SSL) encryption, access controls, secure hosting environments, firewalls, and security assessments.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information, correct inaccurate information, request deletion of your data, withdraw consent for communications, opt out of marketing, and request details regarding our privacy practices.

To exercise your rights, please contact us using the information provided below.

11. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13, we will take appropriate steps to remove such data promptly.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on this page. We encourage users to periodically review this policy for updates.

13. Contact Information

Silver Relief Supply Inc Website: https://silverreliefsupplyinc.com Email: christopher@silverreliefsupplyinc.com If you have questions regarding this Privacy Policy or our practices, please contact us through our website.

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